Citadel Credit Union CFO Anand Solanki, speaking at the Money20/20 fintech conference in Las Vegas on Oct. 27, said that when estimating return on investment from artificial intelligence apps, CFOs should avoid being blinded by the “glitter.”
Financial executives aiming to avert wasteful spending on AI should focus first on the problem that needs solving rather than on myriad solutions promoted by hundreds of software companies. In the assessment of various AI options, a CFO should lead a bottom-up company effort, providing clear guidance and setting detailed benchmarks for comparison. Citadel Credit Union is based in Exton, Pennsylvania. Money20/20 is owned by Informa, CFO Dive’s parent company.
